Cultural etiquette and tips for visiting South Africa

To help make your stay even more meaningful and enjoyable, here are some simple tips on cultural etiquette - whether you’re out on a game drive or relaxing around the lodge.

1. A friendly greeting goes a long way

In South Africa, friendliness is key! Taking a moment to say a simple “hello” or “good day” when meeting someone goes a long way in showing respect. This small gesture often sets the tone for a warm exchange. Trying out a few words in local languages is always appreciated and often brings a big smile.

In the Kruger area, where Shangaan (Xitsonga) is widely spoken, a friendly “Avuxeni!” (good morning) is a lovely way to start a conversation. Making eye contact and smiling is generally appreciated here, especially with service staff or artisans. It’s a small way to connect and show appreciation for the interaction.

2. Local languages

South Africa has 11 official languages, and while English is widely spoken, locals also speak Afrikaans, Zulu, Xhosa, Shangaan, and other indigenous languages. At the lodge, our diverse team brings together many of these languages, adding to the richness of your experience here. Understanding the cultural significance of language is a valuable part of connecting with locals, and our team is often happy to share their culture with you.

It’s always fun to pick up a bit of local lingo! You might hear words like “lekker” (which means great or tasty) or “braai” (a South African barbecue). When thanking someone, you can say “Baie dankie” (pronounced: buy-a-donkey), which in Afrikaans means “Thank you!”. Our team might say “eish” to express surprise, “shame” when spotting a cute baby elephant (meaning it’s adorable), or even “voetsek” if a cheeky vervet monkey gets too close to the snacks!

When asking about local customs, respectful phrasing can make a big difference. Saying, “May I ask about…” or “Could you share with me…” signals genuine curiosity and is always appreciated. 

South Africa is a tapestry of unique cultures and traditions, and each community has its own practices. Our team members enjoy visitors who show interest in learning - and be prepared to share a little about yourself too! Our team loves learning about different cultures and will be just as curious about your own traditions and background. Each exchange is a chance to connect and discover more about one another.

3. The importance of personal space and touch

At the lodge, you’ll find that friendliness is abundant, yet personal space is also respected. A warm handshake is a common greeting among our team, but it’s best to let them initiate any other gestures like hugs or embraces. South Africans are known for being open-hearted, and while our team is always happy to connect, respecting personal boundaries is important - especially in quieter or more formal lodge settings.

4. Tipping etiquette in South Africa

Tipping is customary in South Africa, and at the lodge, it’s a meaningful way to show appreciation for attentive service and memorable experiences. For example, guides and trackers play an essential role in making your safari experience exceptional, and a tip can be a wonderful way to acknowledge their expertise and dedication. Housekeeping and lodge team members also go above and beyond to make your stay comfortable, so tipping them is always appreciated. If you’re unsure about local tipping practices, please feel free to consult with our team for guidelines specific to the lodge.

5. Photography etiquette: Asking before you snap

South Africa’s vibrant people and landscapes make for incredible photos, but it’s polite to ask permission before photographing locals, especially in rural areas or during cultural ceremonies. At Shumbalala Game Lodge, our team is always happy to share memories and pose for photos - just a quick ask beforehand will make them feel more comfortable. 

6. Understanding and respecting South Africa’s complex history

Topics like apartheid, race, or politics may naturally come up in conversation during your time in South Africa, even at the lodge. These subjects are deeply personal and can be emotional, so it’s always best to approach them with sensitivity and an open mind. Our team members may share their own perspectives if asked, and listening without judgment is always appreciated.

While Kruger National Park itself is a natural sanctuary, South African cultural and historical sites, such as Soweto or Robben Island, tell powerful stories of resilience and transformation. Visiting these places with a respectful approach offers meaningful insights into the country’s past and present, adding depth to your journey beyond the safari.

Visiting South Africa is an opportunity to connect with one of the world’s most welcoming and diverse nations - known globally for its warmth and hospitality. In fact, surveys often highlight South Africa as one of the friendliest countries, where visitors quickly feel at home. By following these simple etiquette tips, you’ll enhance your experience, allowing for a respectful and enriching adventure that lets you connect more deeply with the people, places, and cultures you encounter.

We look forward to welcoming you to Shumbalala Game Lodge, where a warm smile and a mindful approach create unforgettable moments. Come ready to experience the beauty of the land, the richness of its wildlife, and the kindness of its people - it’s sure to be a truly memorable journey.